Terms and Conditions
Welcome to Mona Mahmoud. By accessing our website and placing an order, you agree to the following terms and conditions:
1. All products are handcrafted and made to order.
2. No exchanges or refunds will be issued unless the item is faulty or differs from the one you ordered.
3. You can customize your order with Madame Mona based on your available wall space, whether you wish to add more plates or fewer.
4. We offer two types of materials: porcelain and wood, both available at the same price.
5. Porcelain plates must be hung using nails, while wood plates can be secured with double-sided tape.
6. All designs, photos, and content on this website are the property of Mona Mahmoud and cannot be copied or reused without permission.
Product Care & Usage
To keep your plates looking beautiful:
• Keep them away from water to prevent damage.
• Clean them gently using a soft, dry towel.
• While the product is suitable for outdoor spaces, please ensure it is kept away from rain or direct water exposure to maintain its quality.